Yepii Cleaning Services

Privacy Policy

Last updated: September 2026

1. Introduction

Yepii Cleaning Services Pty Ltd (ABN 74 674 495 231), trading as Yepii Cleaning ("we", "us", "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information We Collect

3. How We Collect Information

We may also collect information automatically through cookies and analytics tools when you visit our website. See Section 9 for more information.

4. How We Use Your Information

5. Photography and Marketing Consent

Our team may take before-and-after photographs during a service for quality assurance and documentation purposes. These photographs record the condition of your property before and after cleaning and help us maintain our service standards.

With your consent, we may also use these photographs for marketing and promotional purposes — including on our website, Facebook, Instagram, TikTok, and other marketing materials. All photographs are of cleaned surfaces only. We do not photograph personal belongings, people, or identifying documents.

You may opt out of marketing use of your property photographs at any time by notifying us in writing. Documentation photographs taken for quality assurance purposes are standard practice and cannot be opted out of. Please refer to Section 6 of our Terms & Conditions for full details.

6. Disclosure of Your Information

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Our website uses SSL encryption for data transmission. Payment information is processed through secure, PCI-compliant payment providers and is not stored on our systems.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with our legal obligations. When your information is no longer required, we will securely destroy or de-identify it.

9. Cookies and Analytics

Our website uses cookies and analytics tools (including Google Analytics and Meta Pixel) to understand how visitors use our site. These tools may collect information such as your IP address, browser type, pages visited, and time spent on our site. This information is used in aggregate form to improve our website and marketing.

You can control cookies through your browser settings. Our website displays a cookie consent banner — analytics cookies are only activated with your consent.

10. Your Rights

To exercise any of these rights, please contact us using the details below.

11. Complaints

If you believe we have breached your privacy, please contact us in the first instance. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website. We encourage you to review this policy periodically.

13. Contact Us